Crystal glass

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a 7-day return/refund policy. Please read the following refund policy carefully.

Eligibility for Refunds
To be eligible for a refund, you must contact us within 7 days of receiving the product. The product must be in the same condition as you received it and in its original packaging. Any product that has been used or damaged by the customer will not be eligible for a refund.

Refund Process
To request a refund, please contact our customer service team or messege us at our instagram page with your order details and reason for the refund. Our team will review your request and respond to you within 48 hours.

If your refund request is approved, we will initiate the refund process.

Shipping Charges
Please note that shipping charges are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.

Exchanges
If you wish to exchange a product, please follow the refund process and contact customer service team to place a new order for the product that you want.